Are residents being billed twice due to village name mix-up?

Dirne Spearing with her TV licence confusion. PICTURE: ANDREW CARPENTERDirne Spearing with her TV licence confusion. PICTURE: ANDREW CARPENTER
Dirne Spearing with her TV licence confusion. PICTURE: ANDREW CARPENTER
People in a Harborough district village have been warned to check their bills - after one woman got two requests for her TV licence payment.

Dirne Spearing, who lives in Kibworth Beauchamp, says the double-billing problem seems to relate to the village’s recent name change.

For years the postal address of her home was Hillcrest Avenue, Kibworth.

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Then villagers voted to go back to the village’s full historic name - Kibworth Beauchamp - on their postal addresses.

The full name was officially restored two months ago.

Now Dirne has got two TV licence bills - one for Hillcrest Avenue, Kibworth, which she’s paid, and one for Hillcrest Avenue, Kibworth Beauchamp - the same address of course - which the licensing authority insists is still outstanding.

Dirne, a civil servant, said: “I’ve tried to change my details online , but it won’t register.

“Meanwhile, the TV licensing authority has sent us a notice threatening to take action against us for non-payment.

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People like us who are switched-on can cotton on to what’s happened here.

“But if other people in Kibworth Beachamp are getting their TV licence requests twice they could be worried - or even end up paying twice.

“And then you wonder if any other bills will be affected. The same problem could turn up on all sorts of computer systems. I just thought local people should be warned.”

Kibworth Beauchamp parish council chairman Chris Wood said he was not aware of a rash of double-billing in the village.

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“Yes there was an official change two months ago” he confirmed.

“I’ve not heard of any other problems, but we’ll certainly be vigilant.”

Local county councillor Dr Kevin Feltham added: “It shouldn’t be a problem - the postcode hasn’t changed.

“It looks like the Royal Mail change has not got through to a computer database somewhere. A case of ‘computer says no’.”

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