Market Harborough train station has been named as the best of its size by the company that operates it.
East Midlands Trains awarded Market Harborough as Best Medium Station with the judges commenting on how impressed they were with the ‘can do’ attitude of the team there, including the external team of volunteers.
The awards, which are now in their sixth year, celebrate the best of the train operator’s 89 stations under the categories of Best Small Station, Best Medium Station, Best Large Station and Most Improved station.
The awards are made by a panel of judges comprising independent passenger watchdog, Transport Focus, as well as East Midlands Trains’ directors and senior managers
Neil Micklethwaite, customer experience and commercial director for East Midlands Trains, said: “This is now the sixth year of our Best Stations Awards and the awards this year attracted more entries than ever before.
“For many of our customers, our stations and station teams will be the first point of contact with East Midlands Trains, and these awards are great recognition for our people and the work they are doing to make a real difference for their colleagues, customers and communities.”
Stuart Edwards from Transport Focus, who helped to judge the awards, said: “Passengers value helpful staff and well-maintained stations. I was pleased to be invited to help judge the awards, which was a good opportunity to visit stations and witness first-hand the hard work that goes in to making them such integrated parts of the community.”
Voting is now open for East Midlands Trains Great Service Awards, where customers can nominate their favourite member of staff by picking a leaflet at any East Midlands Trains station or visiting eastmidlandstrains.co.uk. These awards will take place in November.