A doctors’ surgery in the Harborough district has been placed in special measures after the quality of care there was found to be “inadequate”.
The ruling was made against Husbands Bosworth Surgery in Kilworth Road, Husbands Bosworth, a village west of Market Harborough.
The move follows an inspection by the Care Quality Commission, the independent health regulator.
The practice was rated as “inadequate” when it came to providing safe services and being well-led.
It was rated as “requires improvement” on providing effective services, providing caring services, and being responsive to people’s needs.
The surgery’s overall rating was “inadequate”.
A central problem was that it was not clear to inspectors who was in overall charge of the surgery, the report says.
Janet Williamson, a deputy chief inspector in CQC’s central region, said: “During our inspection we saw that staff were caring and treated patients with compassion, dignity and respect.
“However, we also found that care and treatment was not always delivered in line with best practice.
“We have found significant areas of concern, which is why we are placing the practice into special measures.”
She said the CQC would monitor the surgery, and inspect again in six months. The emphasis is on helping the surgery improve, but further action, including shutting the surgery, can be taken.
A statement from Husbands Bosworth Surgery, released through the East Leicestershire and Rutland NHS group, said:”The practice appreciates patients may be concerned.
“They wish to assure them the response to the initial recommendations made after the inspection was immediate and improvements have already been implemented.”
A spokesperson from the East Leicestershire and Rutland group itself added: “We have supported the practice to produce and implement an action plan to ensure it addresses all the concerns about standards in quality, whilst not disrupting the delivery of care to patients.”