Branch of HSBC to close due to ‘significant’ drop in footfall

A BRANCH of HSBC in the Harborough district is being closed due to a lack of customers, the banking giant announced today (Tuesday).

The company’s branch in High Street, Kibworth, will be shut on November 23 and HSBC is advising customers ahead of this and helping them sort out their finances before the closure.

The cashpoint outside the bank will also be removed when the branch closes. The two members of staff who work there will transfer to other branches and so there will be no redundancies, the bank says in today’s statement.

Mark Hemingway, head of UK media relations at HSBC, said: “Our branch network is a very important distribution channel for us and we are investing over £50million each year on improving and updating it.

“However, we do need to ensure that our branches are in the right locations for our customers. On occasions this means that we need to close some branches where customer footfall has fallen dramatically.

“Our branch in Kibworth is a case in point. It is currently only open for limited hours during the week and not at weekends. Customer usage of the branch has fallen very significantly over the past few years as our customers use other HSBC branches or they are using the 24-hour convenience of internet or telephone/mobile phone banking. Our network has to be ‘fit for purpose’ and we have to ensure that our branches are located in areas where they are actually used.

“We will now be working with the small number of customers who use the branch to help them re-organise their finances ahead of the planned closure on November 23.”

The nearest other HSBC branches are in Harborough, Oadby and Wigston. The company says there are 40 other cashpoints within a seven-mile radius of Kibworth.